SHIPPING + RETURNS
All orders are shipped UPS Ground. Orders are usually shipped within 24 to 48 hours. If you need an order sooner, contact us prior and we will do our best to accommodate you!
You will receive a confirmation email 24 to 48 hours once your order has been placed. If in the rare event, we are out of stock on an item, we will notify you! We currently offer shipping locally within Miami, Fl and the US Rates for shipping are based on weight + location.
*We offer free ground shipping over $100 for the continental USA. At this moment, we cannot offer free shipping for Puerto Rico, Alaska + Hawaii - but we do ship there via UPS Ground!
We hope that you will fall in love with each one of our products as much as we have. If for any reason you are not 100% satisfied, Earth Sense Co., offers a refund or exchange on unopened or unused, regular priced items within 15 days of your purchase date. Shipping cost for returns will be your sole responsibility unless damaged during shipping.
All sales are final and are not eligible for returns or exchanges.
If upon arrival, any part of your order is damaged, please email us right away at firstname.lastname@example.org, and include a picture of the damaged item.